Best Western Carlton Hotel, Blackpool
About the Hotel
Best Western Carlton Hotel offers a prime seafront location on the Fylde coast, set against the backdrop of Blackpool's vibrant attractions and stunning views. This historic hotel combines traditional charm with modern amenities, creating an inviting retreat for guests. With easy access to popular sites like Blackpool Tower and Pleasure Beach, the hotel serves as a convenient base for exploring the area. Its close proximity to the North Promenade allows guests to enjoy coastal walks while being a short distance from the town center's bustling atmosphere.
Location
Best Western Carlton Hotel is conveniently located near the North Promenade, providing direct access to the beach and scenic walks. A short tram ride connects guests to Blackpool North Station, making travel straightforward. The hotel is surrounded by attractions including the Winter Gardens, Blackpool Tower, and the famous Illuminations, all within walking distance. Nearby bus and tram services facilitate access to wider Blackpool attractions.
Rooms
The hotel features spacious rooms, with some ground floor options designed for accessibility. Each room includes en-suite facilities, upgraded toiletries, and amenities such as a hairdryer, tea and coffee supplies. Guests can choose from a variety of bedding arrangements, including King-sized beds with bespoke headboards. Sea-view rooms provide an opportunity to enjoy picturesque landscapes right from the window.
Eat & Drink
The hotel's modern restaurant is noted for serving a variety of popular dishes alongside stunning views of the coastline. Guests can enjoy meals ranging from a hearty breakfast to full 3-course dinners. The restaurant's atmosphere is complemented by a charming bar, ideal for pre-theatre drinks or unwinding with a glass of wine after a day's exploration. A dedicated afternoon tea service is also available for those looking to indulge.
Leisure & Business
Leisure options include access to local attractions such as the Winter Gardens and numerous entertainment venues. The hotel caters to both leisure and business travelers, with facilities for small events and gatherings. Guests can unwind on the sea-view terrace, ideal for relaxation or pre-theatre drinks. Surf the internet with complimentary WiFi available throughout the property.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Golf course
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Fax/Photocopying
Children
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Beach access
- Leisure/ TV room
Room features
- Heating
- Patio
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel is in a convenient location with good self-service breakfast options but had some inconvenience with room allocation. The staff was welcoming and accommodating, but the service at the reception was lacking. The buffet dining experience was a mix of good and poor quality. The rooms were slightly cool and limited due to extra beds, affecting the overall comfort.
The hotel had some issues with the rooms, including cracks in the walls, uncomfortable beds, and hard pillows. However, the rooms were tastefully decorated, clean, and comfortable. The service was a mix of miserable and helpful staff. The location was super cool near the beach but had some difficulties controlling the shower temperature. The dining experience was spoiled by undercooked bacon. The hotel had some shabby facilities, but offered helpful services.
The hotel offers comfortable and clean rooms with all necessary amenities for short or long stays. While the room wasn't entirely exclusive as expected and had minor issues like a broken bedroom door and noisy surroundings, it provided a cozy and adequate experience. The location is convenient for sightseeing and beach access, although lacking luggage storage options. Service was mixed, with some exceptional customer care moments but also some unhelpful instances. Dining options were varied but not exceptional, pushing guests to explore other food venues. Overall, a decent stay with room for improvement.
Checking in took nearly an hour due to poor organization, but the room, though small with a tiny window at one end (203), was not a major issue even during off-peak season. The service, impacted by a lack of staff and some confusion over essentials like cutlery, set a mixed tone for the weekend, although the staff were kind and friendly. The location, though a bit far from central Blackpool, offered a quieter experience on the seafront but without a view from the room. The dining experience was satisfactory with a variety of breakfast options and excellent evening choices.
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