Best Western Carlton Hotel Blackpool, Blackpool

The hotel is in a convenient location with good self-service breakfast options but had some inconvenience with room allocation. The staff was welcoming and accommodating, but the service at the reception was lacking. The buffet dining experience was a mix of good and poor quality. The rooms were slightly cool and limited due to extra beds, affecting the overall comfort.

The hotel had some issues with the rooms, including cracks in the walls, uncomfortable beds, and hard pillows. However, the rooms were tastefully decorated, clean, and comfortable. The service was a mix of miserable and helpful staff. The location was super cool near the beach but had some difficulties controlling the shower temperature. The dining experience was spoiled by undercooked bacon. The hotel had some shabby facilities, but offered helpful services.

The hotel offers comfortable and clean rooms with all necessary amenities for short or long stays. While the room wasn't entirely exclusive as expected and had minor issues like a broken bedroom door and noisy surroundings, it provided a cozy and adequate experience. The location is convenient for sightseeing and beach access, although lacking luggage storage options. Service was mixed, with some exceptional customer care moments but also some unhelpful instances. Dining options were varied but not exceptional, pushing guests to explore other food venues. Overall, a decent stay with room for improvement.

Checking in took nearly an hour due to poor organization, but the room, though small with a tiny window at one end (203), was not a major issue even during off-peak season. The service, impacted by a lack of staff and some confusion over essentials like cutlery, set a mixed tone for the weekend, although the staff were kind and friendly. The location, though a bit far from central Blackpool, offered a quieter experience on the seafront but without a view from the room. The dining experience was satisfactory with a variety of breakfast options and excellent evening choices.